POLICIES

Please read our policies regarding condition, refunds, payment and shipping—and ask any questions—before making a purchase from The Mad Hatter’s Tea Party. We can be reached at: Themadhatter@mymailstation.com

Condition & Vintage

We research and guarantee every item we offer—to the best of our ability—as to quality, condition and age. We’ve made every reasonable effort to research and to accurately and completely describe each item. Present condition, including any known damage, restoration and/or repair, will be disclosed in each listing.

When necessary, missing stones are replaced in costume jewelry, combs and hair accessories. Items are clean, ready to use, unless otherwise stated. Loose powder has been emptied from compacts & vanity cases. (Solid powder, rouge and other cosmetics are left in place for their collector value only, and should not be used.)

Descriptions for women’s garments include measurements, since the U.S. standards for clothing sizes have been changed several times in the last seventy years. For men’s garments, sizes are given, if known; otherwise we’ll give measurements. Please email us with questions about the size of a particular garment; refunds not allowed for fit.

Please ask any questions before making a purchase; no returns will be accepted except in case of misrepresentation.

Payment

PayPal payment is preferred. U.S. buyers may use Cashier’s Checks, Money Orders or Personal Checks. Overseas buyers--including Canada—may also use Cashier’s Checks or Money Orders, but ONLY if in U.S. Funds. NO CASH PLEASE, UNDER ANY CIRCUMSTANCES. Shipment of all items except those paid by PayPal will be delayed until the funds have been cleared. We will advise buyers when payment instruments are received, when they have cleared, and when your items have been shipped.

Shipping

Items purchased by U.S. buyers will be sent by USPS (United States Postal Service) Priority Mail, Insured, with Delivery Confirmation. Insurance fee to be based on selling price, not ‘value.’ Enter your 5-digit Zip Code in the provided space to determine your insured shipping cost. Overseas buyers—including Canada—please email your location with any applicable postal codes so we may supply shipping cost data. Multiple items will be combined for shipping cost savings whenever possible.